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Add Outlook crash or stop responding when used with Microsoft 365 Exchange Microsoft Learn

Jarred Patnode 2025-09-16 03:06:01 +00:00
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Get Help has troubleshooters for classic Outlook for Windows you can run for many common scenarios, steps to fix Outlook not opening such as Outlook startup or profile setup problems. These often help resolve issues without the need to contact support. Get Help has troubleshooters for Microsoft 365 you can run for many common scenarios. If a troubleshooter is available for your issue, select Start to run that troubleshooter. Microsoft has its own tool for automatically scanning and correcting Office when things go awry. You can read about it and then run the Microsoft Support and Recovery Assistant to see if that helps.
Occasionally, classic Outlook tries to run a process in the background. Auto-archive, sending and receiving a very large attachment, or running some of the other mailbox tools can all be done in the background. Check the status bar at the bottom of the screen to see if another process is running. If so, wait a short time (usually two or three minutes) to see if Outlook starts working again. If you can't choose any of the menu options, type inside an email message, calendar event, or contact, Outlook may have frozen. There are three steps you can take to try to get Outlook working again.
Here’s a list of 10 common issues and errors, which you might experience while using the Outlook application. You can manually increase the time span for establishing connectivity of your Outlook program to the server. Typically, a less server time-out period can throw various errors. Follow the instruction given below to change your server time-out settings.
If it never worked before or if you are starting Outlook for the very first time, it could very well be that you have not configured your mail account correctly. A common mistake is choosing for an Exchange account while in fact you are using a POP3 or IMAP account. Just to make sure you are not steps to fix Outlook not opening trying to troubleshoot an issue which has already been solved, before you begin verify that you have installed all updates for your version of Outlook. I’m not certain to which post you’re referring, but everything that’s been mentioned so far can be done directly by the user. No elevated permissions are required to do any of these steps.
Your profile stores a variety of settings that control steps to fix Outlook not opening how Outlook looks and feels. You can create a new profile and then add your email accounts to the new profile. If repairing your Microsoft 365 programs didn't resolve your issue, move on to the next step. If installing the latest updates didn't resolve your issue, move on to the next step. For example, the first time you try to Dismiss All on a list of reminders, Outlook asks you if you're sure you want to do that. If you don't choose an option on that dialog box, Outlook won't let you do anything else.
To access the filtering options faster, add them to your Quick Access Toolbar. Note that you can quickly tell how your mail is currently sorted, by the presence of a small triangle on the field headers. Another options is to use the Filter Email button on the ribbon. If you're using Outlook 2010, Outlook 2013 or Outlook 2016, uninstall and re-install iCloud to resolve this issue. The loading of unregistered MAPI services has been disabled by default to make Outlook more secure. This issue affects all Outlook versions on Windows 7, Windows 8, Windows 10.
When this registry key is set, Outlook will use its own built-in search engine. The built-in search will display the message below to indicate it is not using the Windows Search service. The issues documented in this section have been reported after installing the recent updates listed below. We're investigating the issues and will update this page when a fix is available. In the meantime, please use the workarounds suggested for each [steps to fix Outlook not opening](https://sites.google.com/view/fixoutlookstuckonloadingprofil/home) issue.
Repair an Outlook data file (.pst) fileExit Outlook and browse to one of the following file locations: ...Open SCANPST.EXE.Select Browse to select the Outlook Data File (.pst) you want to scan. ...Choose Start to begin the scan.If the scan finds errors, choose Repair to start the process to fix them.More items...
If you can't open Outlook, or Outlook disappears or crashes, one of your add-ins may be to blame or you may need to update Outlook. If the troubleshooter can't fix your issue, or if you'd like to fix it yourself, see the next section.
Should you decide to remove a profile, back up the data files first. All offline cached content will be deleted when you choose Remove. For more information, see Introduction to steps to fix Outlook not opening Outlook Data Files (.pst and .ost). A corrupted profile, a damaged PST file, faulty add-ins, or improper Outlook startup settings often cause this issue.
We're investigating the issue and will update this page when a fix is available. Switch your alias to an Outlook.com or Hotmail.com account. After installing the September Public Update, Outlook 2007 displays mixed languages in the user interface.
It will help you switch between windows and see if any pop-ups need attention. If the above solutions are not working up to the mark, it simply indicates the corruption in your Outlook PST files. If you want to resolve the inaccessibility from your PST file, opt for the Cigati Outlook PST Repair Tool. It will assist users in fixing the corruption effortlessly. As you can see in the picture below, the new outlook is not on the list of apps for startup, but I have it installed and pinned on the taskbar.